Returns & Exchanges
At CEI, we strive for complete customer satisfaction and offer a hassle-free 30-day return window for all eligible items. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution or full refund.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Securely place the products in their original packaging, ensuring all tags and accessories are included to qualify for a refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing